Terms, policies and FAQ.

Rental terms

• Every rental is confirmed by a written quote that states the date, venue, hours, routine and price.
• An ISSR operator is present and controls the robot for the whole booking. The robot is not handed over to the client.
• The client provides safe access, a clear flat area, a power point and a rehearsal slot, as set out in the quote.
• The operator may pause or stop a performance if conditions become unsafe for people or equipment.

Booking amount, deposit and damage

• A booking amount reserves the date. The balance is due before the event, as stated in the quote.
• Where a refundable deposit applies, it is stated in the quote and returned after the booking, less any agreed deductions.
• Responsibility for damage caused by the client, guests or venue conditions is set out in the quote.

Refunds and cancellation

• Cancellation windows and refund amounts are stated in each quote.
• If ISSR cannot deliver a confirmed booking, any amount paid for it is refunded in full.
• Workshop and cohort fees follow the terms in the institution quote or enrolment confirmation.

Privacy

We collect the details you submit in our forms (name, phone, email, organisation, city and your message), plus basic information on how you reached the site. We use it only to respond, prepare quotes and deliver services. We do not sell it. To see, correct or delete your data, write to info@issr.co.in.

FAQ